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There are certain “milestone” events in the life of most Web Design projects.

For purposes of this discussion, I’m going to name three — Mockup, Initial Viewing, and Completion.

Everything I’ve read suggests that designers need client sign-offs at periodic stages. In addition to a contract, a sign-off insures that you and the client are on the same page; it also serves as proof, should you need to ask for additional time, money, or personnel to complete the work.

While sign-offs are important, you the designer need to be reasonable in requesting them. Don’t force your client to sign off at every stage of the project!

In general, your sign-off form should include the following:

  • a reference to the project
  • a title for the sign-off
  • a description of what the client is signing off on
  • a list of necessary revisions
  • permission to invoice again
  • sign-off signatures and dates

Present the client with a duplicate, once the sign-off is complete, and save your copy in the project folder.

Every designer will have different stages for client sign-offs. At Jolly Spider, we like these:

  1. Mockup — either on paper or computer, this is the first step toward a design and incorporates basic layout with dummy text and place-holder graphics;
  2. Initial Viewing — generally on computer, this stage incorporates the client’s logo, colors, fonts, and graphics;
  3. Completion — this is the final showing of the site before publication to the Internet.

You can find sample client sign-off documents online if you choose not to create your own.

Next time: ??

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